Medical Administrative Coordinator

Neighborhood Naturopathic & Primary Care
West Seattle, WA

Position Type: Full-Time (35-40 hours/week), Onsite

Schedule

• Monday-Thursday: 8:30 AM-5:00 PM (45-minute unpaid lunch)

• Saturday: 8:30 AM-1:30 PM

Starting Wage: Starting at $26/hour, DOE

Application Deadline: Saturday, July 11, 2026

Start Date: ASAP

About Us

Neighborhood Naturopathic & Primary Care is a physician-owned primary care clinic serving West Seattle and the surrounding communities. We provide patient-centered naturopathic and primary care for individuals and families of all ages.

Our mission extends beyond providing excellent medical care. We strive to create a welcoming, inclusive, and supportive environment for every patient who walks through our doors. We are committed to supporting our local community, reducing our environmental footprint, and fostering a workplace built on teamwork, kindness, accountability, and continuous learning.

About the Position

We are looking for an organized, compassionate, and highly motivated Medical Administrative Coordinator to join our administrative team.

This role is much more than a traditional front desk position. Our Medical Administrative Coordinators serve as the hub of clinic operations by supporting patient communication, scheduling, insurance eligibility, billing workflows, medical records, supplement sales, and day-to-day administrative processes.

The ideal candidate brings strong organizational skills, professionalism, and a commitment to excellent patient service. They are comfortable learning new systems, adapting to evolving priorities, and contributing to a collaborative healthcare environment.

While prior administrative or healthcare experience is valuable, we recognize that every clinic operates differently. We provide training on our specific workflows, technology, and processes, and are looking for someone who brings both a strong professional foundation and the curiosity and flexibility to continue learning.

What You'll Do

Responsibilities include, but are not limited to:

• Welcome and support patients throughout their clinic experience

• Learn and manage scheduling workflows, appointment coordination, and patient communication processes

• Collect payments, process insurance information, and assist with billing workflows

• Support medical records, referrals, faxes, and provider communications

• Verify and maintain accurate patient demographic and insurance information

• Coordinate patient questionnaires and intake documentation

• Assist with supplement sales and inventory-related tasks

• Maintain accurate electronic medical records

• Collaborate closely with providers and medical assistants

• Support daily clinic operations and administrative projects

• Help maintain a clean, organized, and welcoming clinic environment

This position requires flexibility, initiative, attention to detail, and the ability to prioritize competing needs in a fast-paced healthcare setting.

We're Looking For Someone Who Is

• Friendly, professional, and compassionate

• Organized, detail-oriented, and committed to accuracy

• Experienced in managing administrative responsibilities and workflows

• Comfortable learning new software, systems, and processes

• Able to adapt to changing priorities while maintaining excellent service

• Calm, solution-focused, and dependable

• A clear and thoughtful communicator

• A collaborative team player who values feedback and continuous improvement

Preferred Qualifications

• High school diploma or equivalent

• Administrative, medical office, customer service, or healthcare experience preferred

• Experience working with electronic health records, scheduling systems, insurance processes, or healthcare administration is a plus

• Familiarity with medical terminology is helpful but not required

• Interest in integrative or naturopathic medicine is a plus

• Strong computer skills and ability to learn multiple software systems

• Excellent written and verbal communication skills

We value experience, professionalism, and technical skills, while also recognizing that adaptability, attitude, and willingness to learn are essential to success in this role.

Benefits

Eligible employees enjoy:

• Medical insurance (75% employer-paid premium)

• Paid Time Off

• 401(k)

• Paid training

• Employee discounts on supplements and select services

• A supportive, collaborative workplace that values growth and learning

How to Apply

Please submit:

• Resume (required)

• Cover letter (optional)

Email your application to:

Stina Borst
Medical Administrative Manager
hello@neighborhood-naturopathic.com

Applications will be accepted through Saturday, July 11, 2026.

Neighborhood Naturopathic & Primary Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels welcome.